“We make a point of delivering services that meet our customers’ demand for quality for all types of parts. Our ambition is to become market leader in highly technical parts with specific geometries or high criticality, while maintaining the same high standards in treatment techniques whatever the product in hand. Beyond this technical aspect, the human touch is still at the heart of our profession, which is why we are working to develop our own training modules in surface treatment professions.
As we are always striving for continuous improvement, we work relentlessly on our production flows using a LEAN Manufacturing package, in order to offer our customers a high-quality operational and logistics service.”
“Responsiveness and respecting lead times are crucial aspects in our profession. We operate on all types of cycles from 24 hours to 20 days for the most complex product ranges. Our objective for the near future is to achieve 100% OTD negotiated with our customers. In order to improve our organization, we have introduced a LEAN package, revised our production flows, and reorganized certain lines which has helped us reduce our manufacturing cycle times. We have also joined the SPACE project as part of our drive to improve our competitive edge.
Finally, responsiveness also means giving pertinent answers to requests for quotations and technical consultations in order to plan ahead for the industrial resources required for production.”
We want to forge robust, long-term partnerships with all our customers in technical and operational terms and also from an interpersonal point of view. A trusting relationship is crucial when tackling the current fundamental changes in the market.”